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Telephone and Internet Service Providers in Hong Kong
Essential contact information for landline telephones and Internet connections for private, domestic or business use in Hong Kong...
Hong Kong has a sophisticated telecommunications system and one of the highest rates of telephone density in the world.
The Government's Office of the Communications Authority is the statutory body for regulating the telecommunications industry in Hong Kong. It answers inquiries regarding Internet and mobile phone charges and questions regarding telephone coverage throughout the territory. It also advises the public on what to do in case of commercial electronic messages or "spam" under the Unsolicited Electronic Messages Ordinance.
- Office of the Communications Authority
Tel: 2961 6333
There are several companies offering a multitude of fixed line, mobile, Internet and broadband packages, the largest of which is:
- Pacific Century Cyberworks Limited (PCCW Ltd)
At: 39/F PCCW Tower, Taikoo Place, 979 King's Road, Quarry Bay, Hong Kong
24 hour sales hotline: 2888 0008
All fixed line calls within Hong Kong are free. For all services, a Hong Kong ID card or passport and proof of residence are necessary. Bills are sent monthly.
- PCCW is the largest provider of land lines. Request a telephone line (or change a registered name) at the online shop Click here
Other telecom providers include:
- Hutchison Global Communications (HGC)
At: 9/F, Hutchison Telecom Tower, 99 Cheung Fai Road, Tsing Yi. New Territories, Hong Kong
Tel: 2128 2828 or 2128 3388
- New World Telecom
At: 17/F Chevalier Commercial Centre, 8 Wang Hoi Road, Kowloon Bay, Kowloon
Tel: 2138 2138
- City Telecom Ltd
Tel: 2926 1234
- One Tel
At: 28/F Lancashire Centre, 361 Shau Kei Wan Road, Shau Kei Wan
Tel: 2907 6000
- EC Telecom
Tel: 2157 2157
Internet Service Providers
Many fixed-line and mobile telephone companies offer Internet packages. For all subscriptions, a passport or Hong Kong ID card will be necessary, plus proof of residence. Different packages are available either for monthly subscriptions or charges according to usage.
The main Internet Service Providers in Hong Kong are:
Free WiFi access is available throughout Hong Kong in hotels, libraries and at the airport. The Government Wi-Fi Programme (GovWiFi) aims top provide free-of-charge wireless access to everyone though WiFI facilities at designated government premises.
- For further information about GovWiFI: Click here
Tel: 186 111
Cable TV and Telephone Provider
HK Cable TV offers a fixed-line telephone service through its I-CABLE Homeline option and a mobile service through its MOBILELINE option: