Airport Contacts in Hong Kong

Hong Kong Airport Information (Terminal 1 and Terminal 2)

Tel: 2181 0000

Hong Kong Airport online (in English)

Website

Real-time information on daily flights

Website

Access: Hong Kong International Airport is situated 39 Km from the city centre on reclaimed Chek Lap Kok island, Lantau

Website

Parking: The airport provides over 2,500 public parking spaces, in 4 car parks, both long and short term. Car Park 4 is multi-storey

Tel: 2286 0163
Information and Map

Disabled: Passengers should contact their airline before travel

Disabled

Lost & Found:  
Open: daily from 08:00-23:00 in Terminal 1

Tel: 2182 2018
Website

Taxi: Taxi stands are located on the north side of the Ground Transportation Centre. Separate aisles are designated for different taxis:
Red taxis: serve Hong Kong's urban areas including the airport except Tung Chung Road and roads in south Lantau
Green taxis: serve the New Territories only
Blue taxis: serve Lantau and the airport
Passengers in taxis will pay for toll fares in addition to the meter fares

Information

Bus: Nine Airbus routes called "A" routes connect various parts of the city to the airport. Bus services start at around 06:00. Night buses are also available

Information

Coach: Bus service is available to a number of mainland cities in the Pearl River Delta

Information

Train: Airport Express is the airport railway operating from 05:50-01:15. The train runs every 12 minutes and the journey from the airport to Central is 24 minutes. Tickets are sold at machines in the Arrivals Hall

Tel: 2881 8888
Information 
Timetables

Ferry: A ferry service from Tung Chung New Development Pier at Chep Lap Kok takes passengers to Tuen Mun in the New Territories, and operates throughout the day

Information

Chauffeur Driven Car Hire: Personal limousines, mini-vans and group coaches can be reserved at counters located in the Arrivals Hall

Information

Airlines: The airport is served by most international airlines

Information

Facilities: Both terminals provide a variety of facilities including money exchanges and banks, shops, police report centre, nursing rooms, lounges, porter services, services for disabled passengers and unaccompanied minors, business facilities, meet and assist service and other special needs

Terminal 1
Terminal 2
Transit & Transfer
Kid's Land Play Area

Health and Medical Centre:
Open: 07:00-midnight

Tel: 2261 2626
Fax: 2261 0909
Information   

Police Report Centre: Check-in Hall
Open: 24 hours daily

Tel: 2183 1334
Fax: 2186 8004

Police Report Centre: Level 5 Arrival Hall
Open: 07:30-23:00

Tel: 2182 1604
Fax: 2186 8003

Useful Numbers:
Ancillary Passengers Services
Aviation Security
Customs and Excise

Tel: 2261 2727
Tel: 2949 8100
Tel: 2852 3185