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The Department of Health is responsible for health legislation and policy in the Hong Kong Special Administrative Region. With regard to medical treatment, Hong Kong is well-equipped with medical facilities and therefore compares favourably with other developed countries. Subsidised medical services are available to all eligible residents holding a Hong Kong Identity Card. Government hospitals and clinics are very inexpensive compared to private institutions, although there may be communication problems and longer waiting lists for appointments and outpatient treatments.
The majority of expatriates working legally in Hong Kong have an employer-sponsored health insurance for themselves and their families, in fact it is often a pre-requisite that employers in Hong Kong ensure that their employees are not a burden on the Hong Kong healthcare system. The level of cover offered will depend on each individual insurance plan and will include the cost of consultations, hospitalisation, maternity care and outpatient treatment. For those who do not have a health coverage through their employer, there is a wide choice of health insurance packages available. Cover will vary with each individual package so it is essential to check whether the insurance covers pregnancy, accidents, dental care and so on.
There is a government-funded system of pre and post natal care in place plus programmes of vaccinations and care for young children. Benefits AvailableThe Social Welfare Department (SWD) is responsible for implementing Government policy on social welfare, developing and co-ordinating social welfare services and organising payment of all Social Security benefits. The Social Welfare Department also oversees various charitable funds for those in severe financial difficulty.
Obtaining benefits of any kind in Hong Kong is not always easy. Eligibility for many benefits will prove difficult for newcomers to Hong Kong. In some cases a period of seven years residency is required before benefits are paid. When calculating state benefits in Hong Kong, income is taken into consideration before a benefit is awarded. In general, payments aim to bring a household income up to a minimum prescribed level. MedicalSubsidised healthcare is available to all eligible residents at reasonable cost.
The Family Health Service deals with a whole range of requirements for babies and young children from birth to five years and women at or below 64 years of age. The service is physically operated through 31 Maternal and Child Health Centres (MCHCs) and 3 Woman Health Centres (WHCs). Immunisation, as well as health and developmental surveillance including physical examination, growth and developmental monitoring, and hearing and vision screening are offered to babies and children at these centres. Sickness and maternity benefitsWorkers make contributions which entitle them to a certain level of cover via schemes run or paid into by their employer. Otherwise, payment via the SWD may be made subject to minimum residency requirements and the necessary medical documentary evidence. Benefits are means tested and household income is assessed. The Employment Ordinance (Labour Department 2001) pertains to maternity protection and guarantees the following:
Sickness allowance exceeding four consecutive days is paid at 4/5 of the normal wage, subject to certain conditions as described in the Employment Ordinance.
Disability benefitsThese are administered within the SWD under two non-contributory schemes. Parents with disabled children and disabled adults can approach the SWD for help via the SWD website.
Adults with disabilities are catered for under the Social Security Allowance Scheme. The Disability Allowance provides a flat-rate payment and is designed for those who suffer a severe disability which essentially means a total loss of earning capacity. Under normal circumstances a period of seven years' residency is required before benefits are paid. Children with disabilities may receive benefits under the Comprehensive Social Security Assistance Scheme (CSSA). The usual residency requirement of seven years is waived for under 18s. However, benefits are usually only paid following income and asset assessments of the household and in instances in which the individual is severely disabled.
Family benefitsThere are a number of "family" benefits. Childcare costs: Childcare centres are regulated by the Social Welfare Department under the Health, Welfare and Food Bureau. For low-income families some or all of the fees payable may be reimbursed. See the site for more details of application procedures.
Education costs: The government is committed to providing nine years of free education for all children from ages 6–15. However, on a practical language level and also from a legal residency point of view, new arrivals will not necessarily be able to take advantage of free state education for their children. All newcomers with school-age children would be well advised to read the fact-sheets available from the Education and Manpower Bureau. Child benefit: Child benefit does exist in Hong Kong and is part of the range of family benefits. Unlike some countries it is not an almost automatic right once a child is born. The benefit is payable for children younger than age 15 (ages 15 to 21 if in full-time education). To qualify for any benefit applicants are means tested on the entire household's income and assets. It does not take a great deal of income or assets before benefit will be denied. Application should be made via the SWD by anyone who feels they may qualify. Unemployment and work-related benefitsThose who are employed make contributions to funds which in turn provide them with a range of benefits including sickness allowances, maternity benefits and redundancy pay. These particular benefits are outside the scope of the SWD. Many of these benefits are paid by insurance policies set up by employers. The self-employed need to make their own private provision. For those without work, entry into Hong Kong may not be possible. Having been in work and subsequently losing a job may mean leaving Hong Kong or at least applying for permission to stay. There is no automatic right to a state unemployment benefit. The main piece of labour legislation is the Employment Ordinance. It sets out the conditions of service in general employment and includes provisions for paid holiday leave, sickness allowances and severance pay. The Labour Department provides free-of-charge employment services to employers and job-seekers. It also oversees labour relations and trade union activity as well as safeguarding employees' rights and benefits. Safety and welfare at work are also the responsibility of the Labour Department.
The Support for Self-Reliance Scheme is the benefit scheme which applies mostly to the unemployed. It is designed to help able-bodied unemployed people find work and to provide them with a basic level of income in the meantime. There are strict rules regarding being available for work and undertaking some community work while unemployed. In return a certain level of income is disregarded for tax purposes once someone returns to work. As the rules are quite detailed it is advisable to download details from the SWD website. Only residents aged between 15 and 59 are eligible and there are strict residence requirements – usually seven years. Like other benefits in Hong Kong, applicants will be means tested and if they live in a family group this means the household income not just their own financial means will be assessed.
Retirement benefitsThe government provides for the elderly via a scheme called the Social Security Allowance Scheme. The Old Age Allowance is paid to those aged 65-69 on a means tested basis and then to over 70s at a higher rate regardless of means. Be aware that benefits of this type are not generous and newcomers may not qualify. A minimum period of residency (usually seven years) is required and anyone covered by the retirement benefits of another country will be excluded.
Mandatory Provident FundThis privately managed scheme functions as a government retirement scheme. All employees aged 15 to 65 and earning more than $5,000 per month have to pay into a Mandatory Provident Fund (MPF). The sum paid is matched by an employer's contribution. Any payments made are tax deductible, and some expatriates paying into overseas retirement or pensions funds may be exempted. The amount paid by the employee is equivalent to 5 percent of the salary, although the maximum mandatory monthly contribution is $1,000.
MiscellaneousThe SWD also administers three other non-contributory funds:
Eligibility and ClaimingEligibility criteria and the claims procedure can vary depending on the type of benefit. As a general rule nothing will be paid to those who do not have residency status. Anyone arriving in Hong Kong must be able to support themselves financially before they will be granted entry.
On the whole all the main government departments have comprehensive websites with English language versions. Many of these also have downloadable brochures and application forms plus links to local offices with directions and opening times. Some departments offer the option of booking appointments online. Further advice and help is often available from embassies and consulates locally. In addition there is the Community Advice Bureau for information and help in English on a range of topics including healthcare. Further Information
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