Postal Services in Hong Kong

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Postal Services in Hong Kong

Hongkong Post is responsible for the postal services in the region.

Each district in Hong Kong has its own post office offering a variety of services, and stamp vending machines are located outside. There are many post boxes for sending mail throughout the area, however, all parcels, registered post or Speed Post must be sent from a Post Office branch.

• To find a local post office and opening hours: Click here
• For a list of locations of street posting boxes: Click here
• There are also two mobile post offices. For locations and times: Click here
• For postage rates: Click here

Postal Addresses

There are no postal codes in Hong Kong.

• For a guide from Hongkong Post about the correct way to write addresses for the region: Click here (PDF)

Services

Hongkong Post offers many products and services.

• Speedpost is the international courier service and delivers to over 210 destinations worldwide. However, sending a package or letter abroad can often take the same amount of time as regular mail
• PayThruPost is a service for paying utility and government bills. Payment can be made at a post office during opening hours
• PayThruPost enquiries
  Tel: 2921 2222

Hongkong Post also has a wide variety of other services including e-post and international bulk mail services.

• For information on other services from the Hongkong Post: Click here
• For information on supplementary services such as registration and insurance: Click here

Mail Redirection

Hongkong Post provides a mail redirection service for three months, which can be extended for up to one year. There is a charge for this service, and five working days' notice is required. An application must be signed by all family members/residents aged 11 and above. A Hong Kong ID or passport number is required for each person. For children under 11, it is sufficient to write the word "CHILD" in the ID box of the form. 

Applicants should produce original ID documents plus a copy of each. If applying by post, it is necessary to send a copy of each applicant's ID plus a copy of proof of the former address of the principal applicant, such as a utility bill from the current or previous month. After processing, these copies will be returned to the principal applicant.

Applications can be submitted at a postal counter or sent by post. 

• To download the form: Click here
• Mail Redirection Section, General Post Offic
  At: 2 Connaught Place, Central, Hong Kong
  Tel: 2921 2222

Tracking Mail

• The Hongkong Post website has a mail tracking service, although this is primarily for Speedpost: Click here
• For ordinary mail, a form can be completed within one year of mailing the item, and taken to the local post office for tracking: Click here